SHOP SAFE AT SOAP

November 16, 2020

Soap is essential, so we’ll remain open amidst this crisis. However, in order to comply with the most recent health order, we are taking steps to cut down on in-person contact and minimize the risk to our customers and ourselves. 

 

For now, we will only allow one customer in the store at a time. That’s fine if your kids are with you or someone from your household. But if there’s someone in the store ahead of you, we can help you at the pickup/drop off window or you can wait in the chairs outside. 

 

If you do come inside, you have to wear a mask. That’s never been a problem with our amazing customers, but it’s worth a reminder. 

 

Drop off orders are the safest and easiest way to shop right now. And I would strongly encourage you to take advantage of this service, especially if you already know what you want. You can leave your containers with us at the shop, let us know what you want, and we’ll fill them for you and you can pick them up at your convenience. We’re open for 12 hours on Tuesday, from 7 AM to 7 PM, so you can drop off orders before work and pick it up on the way home. We’re open at 9 AM on Saturdays too, giving you some extra time in the morning to drop off your orders. We’ll still be open 10 AM to 6 PM Wednesday through Friday. 

 

We have a pickup and drop off window too. Just ring the bell or knock on the glass. It’s an easy way to serve customers and reduce in-person contact. 

 

You can also order via email. You can use the bottle exchange containers for a $1 refundable deposit. Or, if you prefer another option for containers, just let us know and we can find options that are right for you. After that, you can pay online using our secure payment system (we’ll email you the invoice) or you can just pay when you pick it up.

 

Afternoons are our busiest time, so we would encourage you to come by in the morning or in the evening if you’d like to avoid the rush. Also, Wednesdays and Thursdays are a good time to shop too, as we tend to be less busy in the middle of the week. 

 

I know a lot of folks are still experiencing SOAP for the first time or may otherwise have questions about our products and how it all works. We’re always available to help with that, but for now, it may be easier and safer to email or call us with your questions. Otherwise, you might want to come by in the mornings or evening when we’re not as busy. 

Stay safe and stay clean,

Amy