HOW TO SHOP AT SOAP REFILL:
Our mission is to help the consumer reduce plastic waste. To do that, we sell, in bulk, all kinds of soaps, household cleaners, lotions, personal care products, etc. That means you’ll need a container, and there are several options available.
SAFETY: For now, we’re continuing to take some extra measures to ensure the safety of our customers. Masks are required inside the store. We’re also limiting the number of customers in the shop, so that we can maintain proper social distancing inside. The pickup window in front is available too; we can help you if there are people inside the store or if you don’t want to come inside.
Bring your own clean container.
Pick your product, and we’ll refill it for you.
Grab a donated container.
We have a selection of free, donated containers that have been cleaned and sanitized available; just ask if you need one.
Buy a new one.
We have a variety of new bottles and jars for purchase in a variety of sizes.
Use our bottle exchange.
For a $1 deposit (refundable), we’ll fill a clean plastic container with your product. When you bring those bottles back, we’ll fill your new order in another, clean container. The deposit helps cover the cost of the bottle and sanitizing them. When you place your order, just let us know if you want it to use the bottle exchange program. Sizes available include 8 oz, 16 oz, and 32 oz.
All products are priced by the weighted ounce. We weigh your containers before they’re filled. When you’re ready to pay, we’ll weigh the filled containers and subtract the weight of the container.
You can customize anything with one of our many essential oils or mix-n-match products together. Add lemon oil to boost your household cleaner. Add a clay or exfoliant to your face wash. Or, just add lavender to your favorite body lotion.
EASY WAYS TO SHOP
In the store.
We’re here to help you find the perfect product for your needs, and we’ll be happy to guide you through the process.
Bring your own containers, buy new ones, grab a donated one, or use our bottle exchange.
Weigh in. Everything is priced by the weighted ounce, so we’ll weigh your empty container before filling it.
Pick a product. Whether you’re cleaning the floors or having a spa day, SOAP has exactly what you need, and we’re happy to help you find it. A complete menu is online to help you get a better sense of what you might want.
Customize. We can tailor anything to your liking with our essential oils; we can even mix-n-match products together. For instance, add a clay or exfoliant to your face wash or a hint lavender to your favorite shampoo.
Weigh and pay. Once everything is filled up, we’ll weigh the container, deduct the original weight from check-in, and ring it up.
Life gets busy. We know! So to help make it easier to shop at SOAP, you can drop off your orders with us.
Swing by the store and let us know what products you want. (Same container options apply.)
Let us know when you’d like to pick up your order.
Go about your day! While you’re running your other errands, headed to work, or off playing in the mountains, we’ll get everything filled up and ready to go.
You can drop off orders anytime, but we’ve expanded our hours on Tuesday and Saturday to give you more flexibility. On Tuesdays, we’re open from 7 AM to 7 PM, and on Saturdays we’re there from and 9 AM to 6 PM (and the shop is open 10 AM to 6 PM Wednesday through Friday.)
Don’t have time to drop off an order at the shop? No problem. Just email it to us. We can fill it for you, and you can pay online or pay when you come by to pick it up.
Take a look at the menu and which products you want and how many ounces.
Decide which containers to use. We can fill it using our free donated containers, which have been cleaned and sanitized. Or, you can use our bottle exchange containers, for a refundable $1 deposit on each (see above for more information.)
Send us an email (firstname.lastname@example.org) letting us know what products you want, how many ounces you’d like of each, and which containers you’d like to use. Let us know when you plan to pick up your order. Be sure to include your phone number as well.
Pay. You’ve got two options. We’ll send you an invoice so you can pay online using a secure payment system. Or, you can pay in person when you pick up your order.
A NOTE ABOUT REUSABLE CONTAINERS:
All clean containers are welcome for refills. Some work better than others, depending on the kind of product you’re refilling it with.
How do I clean my containers?
Clean containers for reuse with warm soap and water. Dry thoroughly before replacing lids.
What kind of containers should I use?
Containers with wide openings are best for powdered detergents. Creams and lotions work best in jars/containers with wide mouths and secure lids, because they’re easier to clean. Liquids like dish soap and shampoo work well in most any container.
Glass is easy to clean and easy to recycle. Glass containers can be sanitized with high temperatures in a dishwasher or with a light spritzing of 70% Isopropyl alcohol.
Glass jars that had been used for food products—especially tomato based products—can be difficult to remove smells. If smell lingers after washing them with soap and warm water, try filling with a vinegar solution and letting it sit for 24-48 hours.
#2 HDPE plastic containers are ideal for multiple uses. They are sturdy and easily recycled, can be subjected to high temperatures without being affected, and can be cleaned with soap and warm water and/or vinegar. Can be sanitized with 70% Isopropyl alcohol.
#1 PET plastics also work for reuse. Easy to recycle. Not as sturdy as #2.
If you’re not sure what type of plastic it is, it’s usually marked on the container. Feel free to ask us for help too.
Bring us your containers!
Have extra containers at home you don’t need? Bring them in for our community donations bin. (Only clean, ready-to-fill containers are accepted for our community donations bin.)
*SOAP is not responsible for contamination due to refilling a reused container.